Standing rules

Many fixes are always the same: remove blanks in EANs, switch off sold-out products, add missing descriptions. A standing rule remembers such a change with its filter and schedule. After that it looks for new matches by itself and proposes the change to a person for approval. Nothing is written before the approval.

Where to find it

• Products > Standing rules: all standing rules with schedule, last run and notices.
• Products > Standing rule approvals: what the standing rules propose and nobody has decided yet.
• The same proposals are also under Approvals, together with the proposals of people.

Requirements

• View standing rules to open the pages.
• Create own standing rules to create, pause, start and delete standing rules. You also need the right for the change itself, for example the right for fixes in Quality or for Bulk editing.
• Manage all standing rules to change standing rules of other people.
• Approve proposals and the right for the change itself to approve or reject proposals.
• Mark standing rules as safe to let a standing rule write without approval.
• A shop that plinth may write to. Standing rules do not run in a read-only shop.

Rights are granted under Access.

Which kinds are there?

• Quality fix: a fix from Quality runs for all new findings. Available are clean EAN, clean product names, remove links from descriptions, and SEO title, meta description and alt text from a template. Products marked as an exception are left alone.
• Bulk change by filter: all products a filter matches get the same change. Example: active products with stock 0 are switched off.
• AI texts for products without text: products without description, SEO title or meta description get an AI suggestion. This kind is only usable when AI is set up for your company, see AI settings. Every product is a paid AI request, so a run asks for at most 25 products.

Create a standing rule

1. Open Products > Standing rules and click New standing rule.
2. Pick what should happen.
3. Fill in the details, for example the fix or the filter and the change.
4. Enter a name and choose Every night or Once a week with a time. The time is in the shop time zone.
5. Click Show matches. You see how many products the standing rule would match today. Nothing is changed.
6. Click Save standing rule.

The first run comes at the next slot. Run now starts it at once.

You can also start from your work: the page of a fix in Quality has Run every night, the editor for Bulk editing has Save as standing rule.

What happens in a run?

A run finds all matches and keeps only the new ones. New means that no earlier run handled it. For these products it computes the change and puts it into the approvals as one proposal. It does not propose products again that already wait in the approvals or that someone rejected.

The page of the standing rule lists every run with its numbers: matches, new ones, proposed for approval, applied automatically and without a change. If a run fails, the reason is shown there. After three failed runs in a row plinth stops the standing rule and reports it.

Approve or reject proposals

1. Open Products > Standing rule approvals.
2. Click Approve all to write all changes of a proposal. Or open the proposal with Review.
3. In the proposal you see every product with before and after. Untick products that should wait.
4. Click Approve ticked or Reject ticked. A comment is required to reject.

What was not ticked stays in the approvals as its own proposal. plinth writes approved changes with your Shopware login. The job is listed under Jobs and can be undone there. The standing rule no longer proposes rejected products. Whoever manages the standing rule can lift that with Propose rejected ones again.

Let it write without approval

A standing rule can apply harmless changes by itself. For that, a person with the right Mark standing rules as safe has to tick two boxes under Apply automatically on the page of the standing rule and set a daily limit. Up to that limit the standing rule writes by itself per day. Anything above waits for an approval.

Price changes and AI texts always need a person. This option does not exist for them. Automatic runs write through the shop integration. Every run stays visible and can be undone under Jobs.

Pause, resume, delete

• Pause stops a standing rule. Waiting proposals stay.
• Resume lets it run again at its next slot.
• Delete standing rule removes it and withdraws waiting proposals. Changes already written stay.

Filter and change of a standing rule are fixed. For something else, create a new standing rule.